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General Shipping Information

  • In most cases, orders are shipped within 2-3 business days. Shipping and delivery dates are not guaranteed unless otherwise specified.

  • Once your package has shipped, you will receive tracking information via the e-mail provided with your shipping information.

  • Domestic orders normally arrive within 3-7 days of the ship date unless otherwise specified. Shipping delays can occur and we are not responsible for the speed at which orders arrive once they have left our facility.

  • International orders normally take 2-4 weeks from the ship date to reach their destination.

  • We are not responsible for lost packages due to shipping addresses provided incorrectly. Shipping delays will occur if an incorrect address is provided at checkout.

  • If your package is returned to our facility due to shipping error, we will contact you for an updated address via the e-mail provided with your shipping information. If we do not receive a response within 10 business days, we hold the right to refund your order. This applies to all merchandise orders, including limited edition and pre-order sales.
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