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International Shipments

  • Customs Fees

    • Customs Fees are unfortunately a tax that is sometimes placed on packages traveling to international locations.  These fees are completely imposed by the importing governments.  The amount of these fees vary with the value of the contents.  Unfortunately these fees must be paid by the consumer directly and will not be covered by Fame House.  If you have any questions on this tax and how it is applied, please contact your local customs office.

  • Standard Shipping Time

    • International shipments normally take 1-4 weeks to arrive.

  • Missing packages

    • International shipments generally take between 1-4 weeks to arrive. Though not typical, international orders can occasionally be delayed in customs, causing them to take up to 6-8 weeks to arrive. If a package has not arrived within 8 weeks of the ship date, please contact us via e-mail at help@famehouse.net

 
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10 Comments

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    Cristian DatMex

    I oldered a hoodie over a month ago and still don't have it

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    zulma martinez dorantes

    Yo encargue un disco y un collar, llevá un mes sin llegar.

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    Shayna LaHay

    I ordered a coat over a month ago and was told I'd have it within the week we'll now it's Friday and I'm pissed.

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    Victoriano Espinoza

    I ordered a long sleeve back in 12/23/16 and still have not received my shirt.

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    Adam Cobbett

    I orderd a hoodie for my son nov 28 2016 i have yet to get an email that its been shipped. 

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    dont use

    This site is a joke. Dont order from here. Shipping will take over a month & they still charge you for it.

  • 0
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    Shayna LaHay

    I'm on day 47 still no sign of my coat .... winter is going to be over by time I get it....

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    Adam Cobbett

    they just canceled my hoodie saying that there was some complications and it was gonna be a bit longer till they can ship it i purchased mine nov 22 2016. im sorry lance is an awesome  vlogger but his store is crappy i never ordered anything in my life and have it take 6 weeks or more to ship 

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    Jelena Petrovic

    I have ordered signed poster, notebook...and 8 months I didn't receive...???!!!!!!!!  First I was told insufficient address.....then I have provided complete address again....and again after MONTHS....Im asked to receive NON SIGNED poster...???!!!!!!! What is this...???!! I want what is MINE...nothing else. Shame and disappointment. I expect someone to contact me in this regard. Many requests I have sent....nothing...!!!!!! Mad, disappointed and sad fan.Jelena

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    Jelena Petrovic

    Such a shame for such a good singer and SUCH A BAD  MARKETING TEAM BEHIND...!!!!!!!! Assist your clients not just read those lines, please...!!!!!!!!!

    Edited by Jelena Petrovic
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