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Damaged, Incorrect, or Incomplete Order Information

  • If your order arrives damaged, incorrect or incomplete please contact our customer service email address at help@famehouse.net.

  • If your item has been damaged, photograph evidence will need to be sent to our email address. Once we receive the photographs, we will issue a return label via e-mail. Once the item has been shipped back to our facility, we will provide a replacement.

  • If your order arrives and is an incorrect item, please contact us via email. Once we verify that your order is incorrect, we will issue a return label via e-mail. Once the item has been shipped back to our facility, we will provide a replacement.

  • We are not responsible for any damages to any merchandise once the item has been worn or washed.
 
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